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Documentation

Everything you need to know about your AI assistant.

Contents

1. Getting Started

After signing up, you'll receive an email with your dashboard link. It looks like:

https://c-xxxxxxxx.clawlabs.cc/app?token=your-token

Bookmark this link — it's your main access point. The token in the URL is your password.

Your server is ready within 2 minutes of payment. The welcome email contains everything you need: dashboard URL, SSH credentials, and your access token.

⚠️ Keep your link private

Anyone with your dashboard link has full access to your AI assistant. Don't share it publicly.

2. Connect WhatsApp

  1. Open your dashboard using the link from your welcome email
  2. Go to Channels
  3. Click WhatsAppShow QR Code
  4. On your phone: open WhatsApp → Settings → Linked Devices → Link a Device
  5. Scan the QR code
  6. Done! Send your AI a message on WhatsApp to start.

💡 First message tip

Tell your AI your name, what you do, and what you'd like help with. It starts learning about you immediately and remembers everything across conversations.

3. Connect Telegram

  1. Open Telegram and message @BotFather
  2. Send /newbot and follow the prompts to create a bot
  3. Copy the bot token BotFather gives you
  4. In your dashboard, go to Settings and add the Telegram bot token
  5. Message your new bot on Telegram — it's now connected to your AI

ℹ️ WhatsApp vs Telegram

Both work equally well. WhatsApp is easier to set up (just scan a QR code). Telegram gives you more control and supports bots natively. You can use both at the same time — your AI shares memory across all channels.

4. What Can Your AI Do?

Starter vs Pro vs Coder

Starter uses Claude Sonnet 4.6 — fast, smart, great for everyday conversations, writing, and Q&A.

Pro and Coder use Claude Opus 4.6 — Anthropic's most powerful model. Better at complex reasoning, multi-step tasks, coding, and nuanced conversations.

Coder additionally gets a more powerful server (8 GB RAM) and can run sub-agents — multiple AI instances working in parallel on complex projects.

5. AI Credits — How Billing Works

Your plan includes a monthly AI credit allowance (e.g., €30 on the Pro plan). Each AI interaction deducts from your balance based on the length and complexity of the conversation.

What costs what?

In practice, most users send 50–200 messages per day without running out. The €30 Pro plan lasts a full month for normal use.

Top up anytime

Running low? Add more credits in packs of €10, €25, or €50. Credits never expire and roll over to the next month.

Check your balance

Visit My Account to see your current balance, daily usage, and recent activity.

6. Managing Your Account

My Account portal

Visit clawlabs.cc/portal to:

Login options

You can log into the portal using either:

Rotating your token

If you think your token has been compromised, click 🔄 Rotate Token in the portal. This instantly generates a new token and invalidates the old one. You'll need to update your bookmarked dashboard URL.

7. SSH Access (Advanced)

Every Claw Labs instance comes with SSH access. You'll find the credentials in your welcome email and in the portal.

ssh openclaw@your-server-ip

Use the password from your welcome email. SSH is useful for:

8. The claw Command

Your server has a built-in self-service tool called claw. SSH in and run:

claw status      # Show gateway status, uptime, version
claw restart     # Restart the AI gateway
claw logs        # View recent logs
claw config      # Show current configuration
claw reset       # Factory reset (wipes conversations & memory)
claw reinstall   # Full reinstall from scratch
claw update      # Update OpenClaw to latest version

⚠️ Reset & Reinstall

claw reset wipes all conversations and memory but keeps your connection settings. claw reinstall removes everything and starts fresh. Use with caution — there's no undo.

9. Security & Privacy

Your data

Access security

10. Troubleshooting

"device identity required" error

This happens when you open the dashboard URL without the token parameter.

Fix: Use the full URL including ?token=your-token. Find it in your welcome email or My Account.

"Verbindung zum Gateway getrennt" / Disconnected

The WebSocket connection dropped. Refresh the page. If it persists, your server may be restarting — wait 1-2 minutes.

AI not responding

  1. Check your credit balance — you may have run out
  2. Try refreshing the dashboard
  3. SSH in and run claw status to check the gateway
  4. Run claw restart if the gateway is down

WhatsApp disconnected

WhatsApp linked devices can disconnect after ~14 days of inactivity. Just scan the QR code again from your dashboard.

Credits not updating

Credit deductions happen in real-time but the portal may cache for a few seconds. Refresh the page to see the latest balance.

Need Help?

📧 Email: hello@clawlabs.cc
💬 Discord: discord.com/invite/clawd
📖 OpenClaw Docs: docs.openclaw.ai