Terms of Service

Last updated: March 15, 2026

1. Service Description

Claw Labs provides managed AI assistant hosting powered by OpenClaw. Each subscription includes a dedicated virtual server, AI model access, and messaging integrations (WhatsApp, Telegram).

2. Free Trial

New users may receive a 7-day free trial of the Starter plan. During the trial:

3. Subscriptions & Billing

Subscriptions are billed monthly via Stripe. Your payment method will be charged at the start of each billing cycle.

4. Cancellation

You can cancel your subscription at any time through the Stripe Customer Portal. After cancellation:

5. Refund Policy

⚠️ All payments are final. We do not offer refunds.

Since we provision dedicated server resources immediately upon payment, we cannot offer refunds for:

If you're unsure, we recommend starting with the free trial to test the service before committing to a paid plan.

6. Fair Use

AI credits are consumed based on actual model usage. Abuse, automated scraping of AI outputs, or reselling access is prohibited and may result in account termination.

7. Data & Privacy

Your conversations and data are stored on your dedicated server. We do not read, analyze, or sell your data. When your account is deleted, all server data is permanently destroyed.

8. Limitation of Liability

Claw Labs is provided "as is." We are not liable for damages arising from service interruptions, data loss, or AI model outputs. Our total liability is limited to the amount you paid in the last billing cycle.

9. Contact

Questions? Email us at hello@clawlabs.cc